About Us Services Careers FAQ
Waterproofing Education Customer Comments Free Inspection Community Contact Us

Customer Comments

Reputation is everything.
Advertising and a nice website can attract customers, but our business grows for one reason: satisfied customers refer us to their friends. Our reputation for quality work and unsurpassed service is what sets us apart.
Listen to what some of our customers have to say or go to our Mid Atlantic Waterproofing customer blog.

Click here to read a recent letter from a satisfied customer.

Residential Customers

Virginia

All in all, I have nothing but praise for these employees who represent your company so well. While I did contact your company through an advertisement that was mailed to me, I now base your company’s quality on the reputation of its employees. Yesterday I showed their work to a friend who is having similar problems with his basement.
F.B. - Arlington, VA

We can honestly recommend your company to anyone who needs waterproofing. I would also like to say that the crew who did the job here were very nice, hard working young men. They did an excellent job.
A.A. - Mechanicsville, VA

The care with which the crew moved our furniture (and junk!), the precautions they took to hold down dust, the thoroughness with which they cleaned up after themselves, the high quality of the workmanship, and Nick’s patience in explaining the job to me all testify to an outstanding crew and company. In addition, I never thought they could do this job in two days but they certainly did!
R.K. - Fairfax, VA

Maryland

On August 2nd I called you as a referral from NARI. Your inspector was a god-send, not only was he sympathetic to the fact that I had a damp basement and a brand new addition flood before I could move in, but honestly acknowledged that I had no structural damage in the basement. Honesty and integrity are two imperative characteristics as far as I am concerned. Thank you for your initial assistance.
A.C. - Ft. Washington, MD

I am very pleased with the work and service I received from the young men who put in your system and repaired my walls in the basement. It has been a long time since I have heard someone say "yes ma'am" and "no ma'am".
N.F. - Mt.Airy, MD

Everyone was very pleasant as well as patient with our questions. The crew was constantly cleaning up all the debris from the job. Please pass on my appreciation and that of my husband.
L.S. - Lexington Park, MD

Washington, DC

I am confident that the days of cleaning up water from my basement are over. In addition, I am comforted by the fact that should anything go wrong, Mid-Atlantic is ready, willing and able to stand by their work and perform the necessary repairs. That’s the type of guarantee that really gets someone’s attention. Finally, if we ever decide to sell our home, the warranty for the work is transferable. You can’t ask for better assurance.
N.W.III - N.W. Washington, DC

Delaware

This is to certify that Bob and his crew performed a most efficient and timely job on my basement. The men were very polite and considerate at a time when I had recently returned from a one-month stay in the hospital. Additionally, we certainly could not have moved heavy items from the walls, but the men cheerfully accomplished the task. It was a pleasure having them in the household as well as having such a thorough job of waterproofing done.
R.L. - Dover, DE

New Jersey

Your foreman and his men were fast, neat, polite and professional. They also answered any questions I had and satisfied any requests I made of them during the job. I am happy with the job they did.
R.L. - Wayne, NJ

Mid-Atlantic Waterproofing installed an internal drainage and sump pump in our downstairs recreation room. Their prompt and very efficient response to our need avoided a flood during the heavy rains of the following weekend. The system worked beautifully. We are dry, happy and very grateful.
M.D. - Wayne, NJ

I just wanted to tell you that the crew was the nicest, neatest, most caring construction crew that ever worked in my home. Tom was very patient and took the time to answer any questions that I had. I must commend you on having such great employees. They worked very hard and were very pleasant throughout the job. It amazed me that they completed the job that day. They didn't leave until midnight. I just wish more contractors were like them.
D.J. - Carteret, NJ

Pennsylvania

Right from the start with the inspector who was very knowledgeable, thorough and professional, explained everything from start to finish, step by step, and made it understandable. I also commend the work the crew did, it was fast, efficient and neat; once again very professional. We have had a few hard rainstorms since my system was installed and I have no water at all. I am very pleased with the service that you provided.
A.V. - Moscow, PA

I am writing to tell you how very impressed I was with the workmen. They did their work very efficiently and it was a pleasure having them work in my home. You are to be congratulated on your fine employees.
V.H. - Carlisle, PA

Connecticut

Thanks for being patient with us and taking the time to come up to Westport on multiple occasions to help us work through our water problems. I would definately recommend Mid-Atlantic to our neighbors as you have the best product out there.
R.F. & S.E., Westport, CT.

 

Special Offers

Home
About Us
Services
Waterproofing Education
Customer Comments
Community/PR
Free Inspection
FAQ/Tips
Careers
Video/TV
Our Blog
Client References
© 2007 Mid-Atlantic Waterproofing.  All Rights Reserved.