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VIRGINIA

" I am writing this letter to let you know how pleased my husband & I are about the wonderful job your crew did in our basement when they were at our house on February 19, 1997. They were very courteous and explained everything that they were going to do to take care of the problem that we had in our basement with the water. We have recommended your company to a few people.

E.S. ,- Springfield, VA

All in all, I have nothing but praise for these employees who represent your company so well. While I did contact your company through an advertisement that was mailed to me, I now base your company’s quality on the reputation of its employees. Yesterday I showed their work to a friend who is having similar problems with his basement.

F.B. ,- Arlington, VA

In this era of "rip-off" artists, it is refreshing to find a company willing to support the customer above and beyond the normal course of business. This is the impression of Mid-Atlantic that Ken Weber portrayed. He even refused a small token of my thanks saying his testimony was "just part of the service". His actions have already reaped benefits for your company as I have already recommended Mid-Atlantic to a friend with a similar problem.

F.M. ,- Burke, VA

This is a "Fan letter",

Although my husband and I are still reeling from the expense we incurred in waterproofing and strengthening the basement walls of our home, I want you to know that the professionalism and courteous manner in which your company accomplished the work contracted made the ordeal somewhat less painful.

M.P. ,- Hopewell, VA

We can honestly recommend your company to anyone who needs waterproofing. I would also like to say that the crew who did the job here was very nice, hard working young men. They did an excellent job.

A.A. ,- Mechanicsville, VA

The workmen who performed the installation were efficient and courteous. They accessed the basement by the most unobtrusive route, took steps to prevent undue contamination of our household by concrete dust, and painstakingly removed all debris and other byproducts of the work. They clearly explained the functioning of the submersible pump and other features of the system.

E&S. ,- Fairfax, VA

The care with which the crew moved our furniture (and junk!), the precautions they took to hold down dust, the thoroughness with which they cleaned up after themselves, the high quality of the workmanship, and Nick’s patience in explaining the job to me all testify to an outstanding crew and Company. In addition, I never thought they could do this job in two days but they certainly did!

R.K. ,- Fairfax, VA

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MARYLAND

Your "crew" was clean, efficient and friendly. Truly a big job but well done! Thank you again, and may you and your family enjoy a pleasant summer, should I also wish for you a rainy one.

P.M. ,- Woodbine, MD

On August 2nd I called you as a referral from NARI. Your inspector was a god-send, not only was he sympathetic to the fact that I had a damp basement and a brand new addition flood before I could move in, but honestly acknowledged that I had no structural damage in the basement. Honesty and integrity are two imperative characteristics as far as I am concerned. Thank you for your initial assistance.

A.C. ,- Ft. Washington, MD

In late April I needed to have my basement certified in order to put my house on the market. Your inspector took the time to explain the procedures in fine detail and answered all my questions to my satisfaction. After other estimates had been given I knew who would get the job & that of course was MID-ATLANTIC. I will be more than happy to recommend these fine men and your company. They were all pleasant & definitely an asset to you, they should be commended.

A.H. ,- Ellicott City, MD

If I hear that anybody in my neighborhood is having similar problems I would not hesitate to recommend your company.

R.M. ,- Hanover, MD

There were complications to the job, without a working basement door, the materials had to be brought through the main floor of the house and the first day the work was done it snowed. In spite of the poor conditions, the work was done swiftly and with minimum  disruption. The workers were polite, helpful, and all looks in order in the work areas. Since the time of the work, we have had several storms including a heavy rainstorm and thus far have seen no water in the basement. The sump pumps are well hidden and all seems to be working well.

J.H. ,- Columbia,MD

Aside from the inevitable dust, the workman kept disruption and debris to a minimum and the finished product was both esthetically pleasing and effective.

D.Z. ,- Landover, MD

I hope that your company will continue to employ such fine and hard working employees. Also, they cleaned-up about as well as I would do!

D.C. ,- Baltimore, MD

I am very pleased with the work and service I received from the young men who put in your system and repaired my walls in the basement. It has been a long time since I have heard someone say yes ma'am and no ma'am.

N.F. ,- Mt.Airy, MD

Everyone was very pleasant as well as patient with our questions. The crew was constantly cleaning up all the debris from the job. Please pass on my appreciation and that of my husband.

L.S. ,- Lexington Park, MD

I don’t know what exactly I expected while someone was digging up my basement but I was surprised at how neat the crew was. Your crew even took a moment to show me their work and didn’t seem to mind all my questions and general snooping around, thank you. From the initial consultation to completion I’ve been very satisfied with your company and I’m pleased to have the work done so quickly.

P.G. ,- Arbutus, MD

I had called Mid-Atlantic on a Saturday and the next Tuesday you were there. You stated the problem was a long-standing one and would not have just started in April 1994. A structural engineer in court later confirmed this fact by his viewing photos that were submitted and by him never being inside of my house.

You explained to me what the problem was and how it evolved. You even noticed a structural problem missed by the home Inspection Company that I had contracted prior to buying my house.

I am thoroughly satisfied with the service you provided me and would recommend you and Mid-Atlantic to anyone.

G.G. ,- Hagerstown, MD

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Washington, DC

I am confident that the days of cleaning up water from my basement are over. In addition, I am comforted by the fact that should anything go wrong, Mid-Atlantic is ready, willing and able to stand by their work and perform the necessary repairs. That’s the type of guarantee that really gets someone’s attention. Finally, if we ever decide to sell our home, the warranty for the work is transferable. You can’t ask for better assurance.

N.W.III ,- N.W. Washington, DC

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DELAWARE

This is to certify that Bob and his crew performed a most efficient and timely job on my basement. The men were very polite and considerate at a time when I had recently returned from a one-month stay in the hospital. Additionally, we certainly could not have moved heavy items from the walls, but the men cheerfully accomplished the task. It was a pleasure having them in the household as well as having such a thorough job of waterproofing done.

RL ,- Dover, DE

I want to commend the crew that was at my house on January 24, and January 26, installing a water management system. Your crew had to work under an HO model railroad layout that fills most of the basement. The layout is only 33 inches off the floor, so the crew had to work in a confined space around a delicate matrix of track & wires. They completed the job in less time than was estimated. Just over a week has passed since the crew was at the house. We have completed the tedious process of cleaning and testing all of the track and switches, and were relieved to find that there was only one wire that was pulled loose during this whole process. Needless to say, we were relieved and impressed that such minimal damage was sustained to the layout, considering the type of work that was done under it. Please feel free to use this letter as a recommendation to other potential customers who might need similar work done but are apprehensive because of railroad layouts or other delicate setups located in their basement.

KG ,- Wilmington, DE

I wish to thank Mid-Atlantic Waterproofing for the excellent job they did in my basement. I have great faith in the job that was done for me.

JM ,- Dover, DE

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NEW JERSEY

Your foreman and his men were fast, neat, polite and professional. They also answered any questions I had and satisfied any requests I made of them during the job. I am happy with the job they did.

RL ,- Wayne, NJ

Mr. Ruiz is very knowledgeable about the job to be done, and very willing to explain and demonstrate how the system works. You are fortunate to have an employee of his caliber today. My installation date for waterproofing my home was July 18, and July 19, 1994. This was quite an undertaking and I was a bit nervous. Your foreman carefully went over the job with me and made sure I understood how the job was going to proceed. I really appreciate that he took the time to do that. They completed the job on time the workmanship is excellent. One can tell that they have the experience necessary.

Thank you

DF ,- Morristown, NJ

In April of this year your representative Pat met with us. Our client had to be placed in a nursing facility and we needed to ready her house for sale. We preferred it to the other systems explored. The men who did the job were very neat and attentive to the outside shrubs and property. It was a pleasure doing business with Mid-Atlantic Waterproofing.

MF ,- Chatham, NJ

Mid-Atlantic Waterproofing installed an internal drainage and sump-pump in our downstairs recreation room. Their prompt and very efficient response to our need avoided a flood during the heavy rains of the following weekend. The system worked beautifully. We are dry, happy and very grateful.

MD ,- Wayne, NJ

I want to thank you and the men that did my basement. After a few rains there is no more water. Thanks for a professional job.

RP ,- Edison, NJ

I am, needless to say, pleased that you honored the guarantee and did the necessary work quickly and effectively, without hassle or hesitation. Again, needless to say, this is a rarity today, and so it is all the more appreciated.

You are welcome to use this letter as an unqualified recommendation for any prospective customer who may have doubts as to the quality of your engineering, workmanship, dependability and complete reliability.

RK ,- Union, NJ

A note to commend Frank for the nice job he performed on our cellar basement. I am sure we will enjoy it more now.

RM ,- Plainfield, NJ

We want you to know you have excellent workmen and they never stopped working until 8PM   till the job was finished. We are very pleased and will certainly recommend Mid-Atlantic to our friends.

MM ,-  Old Bridge, NJ

I just wanted to tell you that the crew was the nicest, neatest, most caring construction crew that ever worked in my home. Tom was very patient and took the time to answer any questions that I had. I must commend you on having such great employees. They worked very hard and were very pleasant throughout the job. It amazed me that they completed the job that day. They didn't leave until midnight. I just wish more contractors were like them.

DJ ,- Carteret, NJ

I am writing to tell you how pleased I am with the work, service, etc. provided by your company. When the crew arrived today, I found them to be courteous, helpful and most efficient in their work. They continued working throughout the day, and if I had a question it was answered  knowledgeably. You should be most proud to have such employees representing your company. I wish we, the consumers, could say this about all services provided to us. We certainly can in this case.

RA ,- Linden, NJ

My husband and I are writing to commend you on our basement waterproofing job. From start to finish it was done professionally all the way! It's no wonder that your company has such a great reputation. From the receptionist, to the estimator, everyone was courteous and helpful. When we realized that we could not stretch our budget to accommodate the waterproofing cost, your manager called to inform us of financing options we had not been aware of. Our special thanks to our Foreman, and all the crew who worked diligently to finish on time as promised, even in the face of a few difficulties. In closing, we would like to thank everyone involved for the fine job they did. When all the rain came last week, and all the snow began melting, our pumps went on and our basement was dry! We haven't even needed to use the two dehumidifiers which ran 50% of the time before. We would highly recommend Mid-Atlantic Waterproofing to any of our friends and associates who have basement problems.

RK ,- Upper Montclair, NJ

My wife and I thank you and the other Mid-Atlantic employees for a total job done well. Mr. Papariello the field representative was very pleasant and knowledgeable. His presentation on soil composition and building structure was enlightening, while his interior - exterior walkthrough was thorough. Tony took the time to ensure we understood our problem and options. We felt comfortable talking to Tony.

The service crew of John's did an excellent job waterproofing the basement, all the while our two yr. old son played the curious onlooker. Kudos to Tony, John, Jimbo, Fab, and Mid-Atlantic for a magnificent job.

AD ,- Matawam, NJ

You did your job with the utmost respect for us and our family and our home. Questions we had were answered promptly and intelligently. Nowadays, one doesn't always feel safe letting strangers in your home, but the representatives from Mid-Atlantic were decent, hard working men. Gentlemen that represented your company are an asset. You should be commended not only for the installation but also for your professional and respectable manner when dealing with the customer.

CS ,- Bricktown, NJ

I wanted to let you know how pleased we are with the work which was recently done at our home and in the manner you and your staff conducted business. Again THANK  YOU and please feel free to use this letter as a recommendation of Mid-Atlantic Waterproofing.

TK ,- Rutherford, NJ

My contact with Mid-Atlantic has been Lori and I want you to know how effective she is in dealing with us customers. I know when Lori is involved my needs are met. She is a great representative for your company, follows through on what she tells me, she will do everything that makes me feel like I am the most important customer you have.

I know you value Lori's expertise as much as I do. When customers find an outstanding representative, they continue to value the company. Please know how much your company is appreciated for the great work you do and it shows when I call Mid-Atlantic and reach Lori.

MS ,- Washington, NJ

This letter is to thank you for all of your help and for answering all of our questions. We also wanted to let you know that your foreman was also very helpful and that he and his crew did a great job in just two days. 

DM ,- Colts Neck, NJ

We wanted to write and tell you that we were very happy with the work that Frank and his crew did in waterproofing our basement. They completed the work in three days and kept everything clean after completing the job. We would also like to thank Robert for all his help and time which he put into planning this project.

JM ,- Famingdale, NJ

I am writing this letter to let you know my thoughts concerning the recently completed waterproofing job done in my house. The Foreman and his crew were wonderful. They worked diligently and carefully. They cleaned up each day and cooperated fully at all times. I highly commend Mid-Atlantic Waterproofing for a job well done.

KK ,- Rumson, NJ

My wife & I wish to commend the members of your production staff, for the professionalism and geniality they displayed while installing the water management system at our residence. We were impressed with the customer-friendly attitude of your company in general as represented by these people and your telephone personnel.

CW ,- Metuchen, NJ

I am writing to commend your company on their work plus having such a fine young man who supervised the waterproofing of the basement. When the work was completed the washer & dryer were placed back and connected for us. Thank you for your prompt and efficient service.

PR ,- Whippany,NJ

Thank you, for all the effort you and the people of Mid-Atlantic Waterproofing put into fixing up my basement. Nowadays, it is not often that one gets such a genuine and prompt response from contractors. Now, when I venture down into my basement-previously a nasty experience that was to be avoided- there is not a hint of mustiness, nor is there the need for a marsh-planking boardwalk to prevent tracking of damp dirt into the house. The new floor you've provided me looks great. I'd be happy to recommend Mid-Atlantic Waterproofing to others if you so desire. Thanks once again.

VK ,- Roselle, NJ

I wanted to thank you for the good job done at my house this week. It actually was completed in the projected time! I never expected that. I attribute this in great measure to the impressive abilities of the Foreman. I look forward to the day when the concrete is completely dry, and I can start arranging things again.

BG ,- Highland Park, NJ

I wish to commend the efforts of the Foreman and his crew. They have worked like dogs to remedy my water problem in my basement. All workmen should be as competent and courteous as Eric and his crew.

SG ,- Oakridge,NJ

Everyone I have spoken to at Mid-Atlantic has been very courteous. For the average homeowner like myself this type of work is very expensive. I would like to thank Rob for taking the time to explain the problem in great details as well as in explaining the possible solutions. Having moved into the home only two weeks prior, his calm professionalism and his honesty reassured my wife and I that we were dealing with a reputable company. We are very happy we proceeded with the job and would highly recommend Mid-Atlantic to our friends and business associates.

PM ,-  Freehold, NJ

We have received two other estimates for waterproofing our basement, which were substantially less than what you quoted. We also entertained doing the basement ourselves with the material cost of about $900.00. After meeting with Dan who explained all the merits of using Mid-Atlantic system we have decided to go with Mid-Atlantic. He has convinced us that your system is superior to the others and it would be worth the extra money we are spending.

MD ,- Woodbridge, NJ

During the workweek of 8 - 5 - 96 David and his crew installed a Mid-Atlantic Water Management system at my home. The entire crew was hard working and wasted no time. Special credit goes to David. I was very demanding: Dave handled the negotiations with calm and poise. The final installation implementation was done well and met my requested specifics.

GW ,- Teaneck,NJ

Just a short complimentary note to state how well your crew worked in our basement. They did an outstanding job of drilling, clean up, etc, and we are more than satisfied with the results.

EV ,- Cherry Hill, NJ

We very much appreciated the work done by your crew!

CB ,- Merchantville, NJ

I am writing you this letter to commend you on the team that installed our new drain system. All
of the men were both professional and courteous. The foreman seems to lead by example with excellent results. The project took only one and a half days and so far the system is working as expected. I wish you and all the members of your company a Merry Christmas and a prosperous New Year.

RW ,- Lambertville, NJ

We just wanted to let you know how pleasant and courteous the Foreman was when we had our basement waterproofed. The foreman was very conscientious and he tried his best to keep our house clean.

CD ,- Cinnaminson, NJ

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PENNSYLVANIA

  My husband and I would like to commend the work that was done by Mid-Atlantic waterproofing.  We are so glad that we chose to contract Mid-Atlantic to waterproof our basement!  From start to finish, Mid-Atlantic was extremely courteous, professional and went more than the extra mile to complete the job superbly.  When Mike Pitt's crew was almost finished with the job, they ran into an unexpected problem.  We had a broken pipe in the concrete walls that we were never aware of.  Mid Atlantic couldn't finish their job until we hired a plumbing crew to fix the pipe and problem.  Mike from Mid-Atlantic went above and beyond the call of duty by helping us find the proper contractor to fix our pipe.  Our pipe problem delayed Mid-Atlantic from their original time frame to finish, buy they were patient and understanding.  We will highly recommend Mid-Atlantic to anyone who may be contemplating having their basement waterproofed!  It is such a great thing not to worry that there could be a water problem in our basement!  You could not find a better or harder working crew than Mike‘s crew, that does a super, professional job!  Our basement looks fantastic and most importantly, we have worry free days knowing that it is waterproofed perfectly and professionally!  Don't even consider any other waterproofing company!

SS ,- Duncansville, PA

The laundry room had water trickling across the floor after most rains. The outside was damp most of the time. The closet had a musty odor and mildew all around. The baseboard was rotted, as was the bottom of the panels on one outside wall. The crew and his helpers did an excellent job. They were very courteous and proficient and did their work well. I am very pleased and satisfied.

MS ,- Elizabethtown, PA

Right from the start with the inspector who was very knowledgeable, thorough and professional, explained everything from start to finish, step by step and made it understandable. I also commend the work the crew did, it was fast, efficient & neat once again very professional. We have had a few hard rainstorms since my system was installed and I have no water at all. I am very pleased with the service that you provided.

AV ,- Moscow, PA

I would like to take this opportunity to commend Bob and his crew on the fine work they did installing a perimeter drain system and sump pump in our basement. They worked efficiently and their workmanship was beyond reproach. As far as clean up is concerned the work area was actually cleaner after the job than before.

SG ,- Lancaster, PA

Driving home from work I could see many flooded streams. I began to wonder what our basement would look like by the time we got home. Mid-Atlantic Waterproofing you have my highest recommendation to friends and family when asked about a good waterproofing company. Thank you for a job well done. Your company has saved both my husband and I many hours of back breaking mopping and pailing. WE can now relax when the "RAINS" come down.

NN ,- Halifax,PA

My wife and I wish to commend your men on a job well done.

PH ,- York, PA

Late last evening George and his crew finished the very tedious and labor intensive job installing a water management system in our home. Both he and his crew worked under less than desirable conditions and did so without complaint. Please feel free to share my comments with them.

MW ,- Newringgold, PA

I am writing to tell you how very impressed I was with the workmen. They did their work very efficiently and it was a pleasure having them work in my home. You are to be congratulated on your fine employees.

VH ,- Carlisle,PA

Your Harrisburg, PA branch recently completed a waterproofing of my basement and did an excellent job. There are no longer puddles, seepage or dampness on my basement floor. My basement water problems when I bought the house in June 1989 were severe. The cellar was often accumulating as much as four inches of water twice a day before Mid-Atlantic Waterproofing completed their work. Now I confidently store my tools, sporting goods, hardware, and wood in the basement which previously had been nothing more than aggravation and a worry. I am more than satisfied with the superb job your crew did with my basement.

EB ,- Lewisberry, PA

When I first put the deposit down on my new house, I was too excited to really give much thought about the water problems that I may experience. It did not take long until the excitement started to fade and I kept wondering why I bought a house in a flood zone. I even purchased flood insurance after the bank officials said that I did not need to have it, but I still didn't sleep any easier. Well, settlement day came and I moved in. Within the first month in the new house I started to see water in the basement. That was when I got the yellow pages and started my search. Well, the winter snow has melted plus I made it through the past weekend of rain. Quite Dry, I must add! I am thoroughly convinced that had it not been for the drainage system and your funny little black "egg crate" like plastic you installed along the walls of my basement we would have had more water then we would have known what to do with. I would like to thank you for both your patience and perseverance during that decision making process.

CM ,- Highspire,PA

What a fine job John and his crew did waterproofing our basement. They were courteous, friendly and respectful of our home making the best of an unpleasant job. They worked extra long to get the job done with the least amount of inconvenience to us (with the holiday weekend coming we were expecting guests) and best of all we now have a clean, dry basement.

WH ,- Nazareth, PA

AT LAST!!! I can sit and watch the rain come down and not worry about getting water in my basement. For many years I agonized over what to do about this situation. I knew my home was deteriorating and something had to be done. I saw advertisements for Mid-Atlantic Waterproofing on the weather channel however the cost and choosing the right contractor to provide the services were of great concern to me. I decided to take a chance on Mid-Atlantic and they came to my home to evaluate the situation. I want to tell you that the inspectors were not only concerned about the deterioration of my home but they were also genuinely concerned about my well being since I had been so stressed out over this problem. The men who came to do the work were kind and considerate and cleaned up afterwards. I would not hesitate to recommend Mid-Atlantic to my friends and family.

JM ,- HAZLETON, PA

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NEW YORK

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MID-ATLANTIC WATERPROOFING

1-800-MID-ATLANTIC  -  MD / DC
1-800-624-7882 -  Virginia
1-800-866-6292 DE - Eastern PA - Southern NJ
1-800-777-6292 Central & Northern PA
1-800-234-6292 Central & Northern NJ
1-800-760-7785 Lower New York & Connecticut
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