Testimonials

July 31, 2010

 

Ladies and Gentlemen,

I recently discovered water in my basement and there were many companies that I could have chosen to address the issue.  I contracted Mid-Atlantic Waterproofing to perform work in my basement because of their qualifications and plans for my basement.  I spoke with other companies and the presentation that Mid-Atlantic put together in addition to their products was superior to the other companies.

Mark Arledge came to my house to do the estimate; he was professional, courteous, and thorough.  He laid out all of the options and helped my wife and I select the one that best addressed the issue.  He addressed all of our concerns and made sure we understood what was needed and how the Mid-Atlantic process addressed the problem.

I also spoke with Andrew Altman, Sr. on the phone and he was very helpful in working out the terms to complete the project.

On the day of the project, the crew showed up on time, was very courteous, and did an excellent job!  They covered all of the items in my basement with plastic to ensure that the dust from the work did not get everywhere.  They answered any questions or concerns I had.

Overall, I am very happy that I chose Mid-Atlantic Waterproofing to complete work in my basement and I will recommend them to anyone I know who is experiencing water issues in their basement.

 

Sincerely,

Brett Bowen

 

Dear Sirs,

I would like to thank the great team of Mid-Atlantic’s group of professionals that waterproofed my basement on May 3^rd.  Starting with Mr. Jay Morsberger, the System Engineer, who inspected and educated me and my wife with all the important information of house waterproofing.  Also,  Mr. Andrew Altman for a wonderful price I could not refuse.  Last but not least, I would like to thank the foreman and his 3 man crew for their professionalism and their tireless work to complete the waterproofing basement project in 2 days.  The whole team was polite, respectful,  knowledgeable, and hard working.  I’m very pleased with the finished project and will recommend Mid-Atlantic Waterproofing to anyone having water troubles.

Thank You,
Walter and Reba Eckenrode

Dear Mid-Atlantic,

My husband and I want to thank you for allowing us to stake claim in a part of our home that we have never been able to use.  From the moment we made our appointment to when the job was complete, everyone we dealt with was professional, knowledgable, and made use feel comfortable and confident with the entire process.  Our initial appointment was with Jay who was wonderful to work with.  Also, Andrew Altman got involved in scheduling and pricing the job out.  He was great!  We were scheduled and had the job completed in just a week after the initial appointment.  The crew that came to our home answered all questions and didn't mind my husband hovering around while they worked.  They worked quickly and were clean.  I want to thank everyone involved for allowing my husband and I to enjoy the one part of our home that we never knew.

Thanks Again,
Dawn and Kenny Cissle

I am writing to complement you on your employee, Mr. Jay Morsberger.  Jay did an inspection of my downstairs and began explaining where my water problem was originating.  He was thorough with the education he provided me.  I had only one question when he completed his inspection.  "How Much?"  Jay was helpful with that question also.  I will definitely inform all of my neighbors to call
Mid-Atlantic Waterproofing and ask for Jay Morsberger when they have water problems.  Since it is happening to my home it must be happening to the house next door which is at the bottom of the hill.

The crew Jay sent were friendly, strong, and hard workers that left my home in neat condition.  I would recommend them to anyone.

You can be proud of having Jay Morsberger dealing with your customers.  As I am composing this letter, it is raining and I am not worried anymore.  For me, it now means I never have to be nervous every time it rains.  I can listen for the Mid-Atlantic sump pump and smile.

Thank You!

Sincerely,
Nancy J. Kowalski

I recently had one of your team members into my home for an installation on a problem that has existed for the last 50 years according to the inspector that came out.  I now can attest through a test of storm and many inches of rain, in a very short period of time hours after completion that the system is working well.  Concrete takes time to cure, thus when mere hours after the team left, it poured rain onto my 109 year old house,  I was very concerned.  I was up early the following morning down into the basement, found it dry, and without that musty smell I had come to associate with the old stone foundation.  From the very frank and plain spoken inspector, to the work finished, I felt that I was being treated with honesty and integrity.  The team arrived on time and was ready to advise and set up for work right away.  They were in a word wonderful!  Your product and your people do you credit.

On July 22, 2009 your inspector, Mr. Lloyd Hersch came to my house at the appointed time to look at the basement and to see what needed to be done.

I was impressed with Mr. Hersch from the moment I met him.  He is articulate, informed, precise, and not pushy.  I trusted his advice and liked dealing with him.

Mr. Hersch explained the entire situation, alternative remedies, and gave me his advice which I chose to follow.

I am impressed with Mid-Atlantic Waterproofing because of Mr. Hersch, but not solely due to Mr. Hersch's professionalism.  I am pleased with the team which arrived at 7:20am on August 3, 2009 as scheduled.  The team which installed the water management system worked tirelessly until 10:30pm.  The manager of the team "Mia," was responsive and took an active role in assuring that I was satisfied and comfortable with what was occuring.

Mr. Hersch represents your company excellently.  I have recommended your company to friends and will continue to do so.  My basement is drier and safer.  Thank you to Mr. Hersch.

I would recommend anyone who needs to have their basement waterproofed to use the services of Mid-Atlantic Waterproofing.  I called and someone came out promptly, told me all that was involved in getting the moisture out of my basement and they were very knowledgable.

The crew that came was very professional, knowledgable, and very efficient in all that they did.  They were polite and extremely clean.  Every time I would sneak a peek downstairs someone was always wiping something up.  It's very important to know that when work is being done in your home it doesn't look like it and Mid-Atlantic Waterproofing gave me that peace of mind.  You can add me to your list of many satisfied customers.

I highly recommend Mid-Atlantic Waterproofing to perform any type of waterproofing services that you may need.  You will not be disappointed.

We just want to tell you thank you for a great job that was done on my basement, on Tuesday, June 16, 2009.  My Laundry room and small bathroom and part of my den A 30ft. wall was leaking water from the foundation and coming up from the floor.  I called Mid Atlantic and Mr. Anthony Papariello came out to look at the job.  He explained to us what had to be done and to me this was overwhelming.  I did not know what to do.  Mr. Papariello worked with us to help us get a price that we can afford and that we can have the work done that was needed professionally and correct.  We are getting married in October so it was really rough, but he worked with us so that we were able to get the job done that we desparately needed before the basement got worst and the foundation damaged.  We really appreciated that.

The job was done in one day and the workers were efficient and cleaned up everything when they were done.  We were really impressed with the work that was done for us.

I would highly recommend Mid Atlantic Waterproofing for anyone's water proofing problems.

A few weeks ago, my wife and I spoke with Steve Elicker of Mid-Atlantic about waterproofing our basement in preparation for a remodeling. We were impressed with the depth of his knowledge and the thoroughness of his presentation.

He laid out all our options to remediate the problem – a small but persistent water seepage during heavy rains – and made it much easier for us to make the decision we knew we’d have to make eventually: to deal with the problem now and deal with it right. We installed a dual pressure relief system.

Brian Rager was the production manager for the installation, and we couldn’t have been happier. He and his crew worked very hard and finished the job a day early. Brian was always courteous and eager to answer questions and when I asked that some concrete be made extra-smooth, he did it immediately.

All in all, we’ve had a great experience with Mid-Atlantic. We only wish every contractor was like these guys.

I am Lorraine E. Swetland, I employed your company to ascertain the damage that the water in my crawl space did to my foundation. I had left a message via the internet and before I could move away from the computer the phone was ringing. At that point I scheduled an estimate to fix the water problem under my house. The first person that met with me was Michael Mazur. He was very prompt for the appointment on November 1, 2008. He also spoke to me so that I could really understand the problem I had under the house. He was logical and explicate and gave me all the options that were available to me but he also listed the options in good, better, best. I liked that. He didn’t try to talk me into anything that wasn’t necessary.

Today, your crew showed up to do the work,. I was impressed with the fact that all the workers were extremely polite and got to work immediately. They did not lolly - gag around. Each worker new the specific part of the job they were to do and just got right in and worked efficiently as well as quickly. They all new the job so well that if I wasn’t told who the forman of the job was I wouldn’t have been able to pick him out. I was kept informed on the different steps as they were started and completed. They also took the pictures I asked for as they went along. I was also impressed at their expertise in answering my questions. I don’t have much outside work done on my house. I try to do everything myself but there are things I just can’t do. They are almost done when I just looked out the door. I just sealed my black top 2 weeks ago. I was not particularly thrilled that the only way to the crawl space was to have your equipment drive on the black top. Then I noticed that they ever brought a tool or truck on the black top. Impressed.. You Bet. Now that they are finishing up I noticed that they were sweeping and hosing off the black top. If you didn’t know it ahead of time, you would never know anything was done of this magnitude. Again I repeat… you have extremely knowledgeable, polite, mannerly, respectful, and treated my property like it was a mansion. Will I recommend your company… You bet will I show the before and after pictures… You bet.

In fact I took the day off today to be here... If I would have known this morning I really could have left them alone. Trustworthy….You bet. The Lt. I work for was wondering how this problem was going to be rectified. When he sees the pictures… they will be shown to all the guys there. They all own houses. I will be giving them your phone number for future reference for them.

In Closing… You have a great company and great workers.