It becomes increasingly difficult as a consumer to get quality work performed as promised at a reasonable cost. My experience with Mid-Atlantic represents a unique example of meeting reasonable customer expectations in a very professional and service oriented manner. From smoke time reviewing my situation, the nature of water intrusion, and the how and why of remediation to excellent followup, communication with the team and a broom clean conclusion, I would suggest you would be hard pressed to find a better company to resolve this serious problem for you I have full faith that the work will a perform as represented. I am pleased to offer this review.
I was surprise when I received the call saying the work would begin on 8/7 instead of 8/19. We had been prepared for an earlier start date but not that earlier. I would not have prepared the basement as the crew did. They were able to move our many possessions so they could work effectively and effi
The guys were very pleasant, knowledgeable & easy to work with. The job they completed looks great & I’m sure it will be functional. The work passed AACO final inspection immediately...
Good service, guys stayed very late to clean yard and supplies. Basement was maintained. Head foreman was very informative and did work with our needs well. First day of work was only issue with a late arrival that pushed work into very late hours (night) on third day. Very happy so far.
Our experience with Mid-Atlantic was awesome! The salesman was very kind and knowledgeable. The workers who came to do the waterproofing were very professional and courteous. I would highly recommend them. We are very pleased with our basement.
my initial installation failed miserably and i had water in my basement. i called their office and was transferred to the Pitts office directly with Arley Grey. Arley was great in that she came out herself and did a temporary fix to keep more water from coming into my basement and scheduled a repair technician for today for permanent fix. the technician Tom came today and was very good and did a repair of the pumps plumbing and tested the walls for drainage into the drain lines. He was personable and very friendly and explained everything he did to me. Thanks for being responsive to my problem.
The professional nature, expertise and good answers to all my questions were exceptional. Cliff Sulla and his helper did a great job
We had work done a week ago. The workers, esp. Cliff, were friendly, able to explain the process to us well, and extremely hard workers. We hope this solves our water problem.
Lengthy wait to start but timely finish. Workers were more impressive than managers. Overall satisfied.
The two gentlemen that came to do the basement were very kind and knowledgeable. They explained what they were going to do, answered all questions and completed the job in 2 days. I would highly recommend them!!!
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