If you know someone that could use our help, please send us their information by going to our referrals page here: https://www.basements.com/referral/. As a thanks for referring a friend, we'll send you $100 when your referral becomes a customer!
Michael thoroughly addressed a problem with the sump. He knew exactly what needed to be done and did it quickly and cleanly.
Lisa came out and tested our system. She explained everything to us on how the system works. It was a great experience to work with someone so knowledgeable, professional,friendly, and polite. I will definitely be recommending Mid-Atlantic waterproofing to all my friends and family.
i had Tim and Pavel here today. they did another great service for us. the entire process with this company and employees is five stars. customer service is outstanding and even after the installation. very professional and courteous. answers all the questions and explains the job done after completion. very satisfied.
Had to place an emergency call smoking sump pump. Pump was installed a week earlier. They were able to get a tech out (Henry) that morning. He was able to diagnose the faulty pump and had it replaced and tested in about an hour. Good service response time.
Henry was very professional.
Good job no water
we had our basement waterproofed 10 years ago and needed a new pump. Lisa was prompt, knowledgeable and clean. Would recommend to anyone!!
Tim and his co- worker pavel are hardworking professionals!! Good honest people. They went above and beyond to complete their task and also others that they noticed. Vacuumed my floor as well. I would give references to anyone anytime....
Great quality of work. They answered any questions I had and fixed one issue I noted as soon as the weather permitted. I am definitely going to recommend them to any friends I have with wet basements.
Good Morning, Just wanted to let the company know that today, 13 December 2019, Tim Miller and his teammate, came to my residence here at Penfield, NY and Serviced one of our water pumps. They were very friendly and efficient. I was told that they would be here between the hours of 8 and 12 and they were right on time which is very important to me. Tim also took the time to explain what was happening with the pump and why it was not working which I appreciate and for that reason, I would give his service a 5-Star rating! Thank you Tim.
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