Basements.com Privacy Policy
Effective Date: January 1, 2021
Basements.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our estimator tools, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
Full name
Email address
Phone number
Project address
Basement project details
Budget information
Any other information submitted through contact forms or estimator tools
B. Automatically Collected Information
IP address
Browser type
Device type
Pages visited
Time spent on site
Referral source
Cookies and tracking data
C. Third-Party Data
We may receive limited information from advertising platforms or analytics providers to help us understand website performance and marketing effectiveness.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide quotes
Deliver basement remodeling services
Operate and improve our estimator tool
Schedule consultations
Communicate project updates
Send follow-ups related to your inquiry
Improve website functionality and user experience
Conduct marketing and advertising campaigns
Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking Technologies
We may use:
Cookies
Google Analytics
Advertising pixels (e.g., Google Ads, Meta/Facebook)
CRM tracking tools
These technologies help us:
Measure website performance
Understand visitor behavior
Improve marketing campaigns
Deliver relevant advertisements
You can disable cookies through your browser settings, though some website features may not function properly.
4. How We Share Information
We may share information with:
CRM and customer management platforms
Payment processors (if applicable)
Marketing and advertising providers
Website hosting providers
Legal authorities when required
All third-party service providers are contractually required to safeguard your information.
We do not sell, rent, or trade personal information to third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we take strong precautions, no online transmission or storage system is guaranteed to be 100% secure. By using our website, you acknowledge this risk.
6. Your Privacy Rights
Depending on your state of residence (including Colorado, California, Texas, Virginia, and others), you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Opt out of certain marketing communications
To exercise your rights, contact us at:
Email: info@basements.com
Mailing Address: 5509 Palomino Way, Longmont, CO. 80504 USA
We will respond within the timeframe required by applicable law.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill service requests
Maintain business records
Comply with legal obligations
Resolve disputes
8. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Basements.com
5509 Palomino Way, Longmont, CO. 80504 USA
Email: info@basements.com
Phone: 720-600-1408